This privacy policy and terms of use discloses the privacy practices of XVIVO Digital Services, Inc. (formerly OmniLife Health) regarding its websites and applications located at https://omnilife.health, https://xvivogroup.com, and https://omnilife.io. The policy applies solely to this website and information collected by this website. The policy notifies you of the following:
- What personally identifiable information is collected from you through the website, how it is used, and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- The security procedures in place to protect the misuse of your information.
- How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. The information we collect from you, if you choose to share it with us, includes your name, email address, organization name, phone number, and work address.
We will use your information to respond to you regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request. We may also share your contact information with third parties who provide marketing emails for us in order to promote our webinars, surveys, etc. to you.
When you provide us your contact information, we will provide you with a pre-checked box that allows us to contact you via email for various business opportunities. Unless you opt-out of this selection, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy. All marketing emails will contain opt-out information as required by law.
We reserve the right to monitor, and revoke, any activity related to the organization's assets.
Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information.
Data Retention and Storage
We retain personal information only for as long as it is necessary to fulfill the purposes for which it was collected, including providing and maintaining our services, complying with legal, regulatory, contractual, and audit obligations, resolving disputes, enforcing agreements, and maintaining the security and integrity of our systems. Data retention periods may vary depending on the nature of the data, the context in which it was collected, and applicable legal or regulatory requirements.
If personal data is no longer required for these purposes, it is securely deleted, anonymized, or de‑identified using industry‑standard practices, unless continued retention is required by law.
Types of Data Retained
The types of data we collect and retain may include:
- Contact information (such as name, email address, phone number, organization name)
- Account and authentication information
- Application usage and audit log data
- Communications sent to or received from us
- Support, operational, and administrative records
Where data includes protected health information (PHI) or other regulated data, it is retained in accordance with applicable healthcare, privacy, and security laws and contractual obligations.
Data Deletion and User Requests
Users may request the deletion of their personal data at any time. Upon receiving a verified request, we will evaluate and process the request in accordance with applicable law and contractual requirements.
Deletion requests may be submitted by contacting us through the contact information provided in this policy. Once a valid request is received, we will take reasonable steps to delete or anonymize the user’s personal data from active systems within a commercially reasonable timeframe, unless retention is required for legal, regulatory, security, fraud prevention, or legitimate business purposes.
Certain data may be retained in backup systems or logs for a limited period following deletion, after which it will be permanently removed in accordance with our data retention and backup lifecycle processes.
Data Retention After Account Termination
If an account is deactivated or terminated, we will retain associated data only as necessary to comply with applicable laws, contractual obligations, security requirements, or audit and record‑keeping obligations. After such obligations have been satisfied, the data is securely deleted or anonymized.
How to Request Data Access or Deletion
Users may request access to, correction of, or deletion of their personal data by contacting us using the contact information listed in this privacy policy. For security purposes, we may require verification of identity before fulfilling such requests.
Protection for Children
This Site is not intended for users under the age of 13.
United States of America
Our Site is maintained in the United States of America.
Your Consent
We may amend our privacy policy at any time and will post those changes on this page, so you are always aware of what information we collect, how we use it and under what circumstances we may disclose it.
Contacting Us
If you have any questions about this privacy policy, the practices of this Site, or your dealings with this Site, please contact us at https://www.xvivogroup.com/contact/.
In addition, our mailing address is:
XVIVO Digital Services, Inc.
16080 Table Mountain Parkway, Suite 500
Golden, CO 80403 USA
Policy Last Updated: 04/07/2026
